Frequently
Asked Questions

In doubt about something? Get your questions answered here! Still can’t find what you’re looking for? Send us a message and we’ll get right back to you.

That’s easy! All you have to do is click Book Now, and you will be redirected to our calendar. 

Once you’re there you can choose a date and time that works best for you, and also which package suits your needs.

Wow! offers a full range of grooming services for your pet, from haircuts to spa treatments.

Our current lineup includes:

Baths, Blow Drying, Hair Brushing, Nail Trimming, Ear Cleaning, Eye Cleaning, Haircuts, Paw Pad Trims, Sanitary Trims and HydrobathTM Massages. Available extras are fragrance sprays and accessories such as bows or bandanas, which are included in the Premium package at no extra cost.

When booking an appointment there will be 3 packages to choose from: Basic, Standard, and Premium.

Each package combines different services into a unique experience for you pet at different price levels. This way all dogs can have their WOW moment!

We’ll contact you to confirm your appointment the day before it. Once the groomer is on their way, they’ll inform their ETA, and then call you when they get there – just let us know if you have any special requests (eg. If you want us to park the van beside your apartment building, meet you at your door or wait for you to bring your dog outside.

A typical grooming appointment should take anywhere between 1 to 2 hours, depending on the service package you chose and your dog’s size and breed.

We currently accept credit cards, debit cards, cash, checks, and Venmo transfers.

Payment is done directly to the groomer when they’re done with their job.

You need to be present at the time we get to your home and also when the groomer is done. 

That’s when you’ll check out your dog’s new look and get that Wow! moment. 

 

Once the groom begins you can leave your home and run your errands, but we never leave dogs unsupervised. Make sure you’ll be back on time or have someone of trust to take your dog back and make the payment.

Every 6 to 8 weeks depending on your dog’s coat type. 

 

Our groomers can recommend a grooming schedule once they get to know your dog over time. Having your dog groomed frequently can benefit their health greatly.

Wow! My Dog prioritizes care and affection when handling your dog. Plus we work on wheels! Mobile grooming results in a much less stressful experience for pets overall, and it’s also more convenient to you. Wow! helps you save time and effort since there’s no need to take your buddy to a salon.

No, we don’t. 

 

Although we love felines just as much, at Wow! we specialize in dogs and canine-specific services, this way we are able to provide a unique experience for you and them.

When necessary or requested, our groomers will use specialized flea and tick shampoos that kill adult fleas, ticks, and eggs on your dog to help prevent reinfestation.

No, we don’t. Anal gland expression is a procedure that should only be done by veterinarians.

 

Groomers express anal glands differently from veterinarians. Groomers typically perform external anal gland expression, meaning that they put pressure on the outside of the glands to push the fluid out. This method may partially empty the glands, but some fluid can remain. Because the glands aren’t emptied completely, problems may reoccur in a short period of time.

 

With external expression, there is an increased risk of anal gland rupture. In addition, this method doesn’t allow for detection of thickening of the glands or abnormal growths. With internal anal gland expressions, veterinarians can completely express all fluid and assess the gland for structural changes or abnormal growths.


Source: https://countrycareac.com/2017/01/09/anal-glands/

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